Telecom Expense Management
Edge Insights has helped organizations of all types manage and reduce telecom costs since 1991. Working on a contingency fee basis, over 90% of our telecom expense management clients have benefited from substantial savings opportunities.
Increasing demands for data volume, speed, redundancy, scalability, convergence of voice and data, and evolving technologies make telecom a growing challenge for most organizations. Combine these operational requirements with an evolving market of new service offerings and providers, and your telecom expense management challenge increases exponentially.
At Edge Insights, our team of expense reduction strategists works to manage and reduce telecom costs by aligning your telecom services with your business requirements. Specific areas of review include:
- Invoice errors & cramming Charges
- Regulatory fees & surcharges
- Costs relative to market
- Supplier options
- Contract terms
- Service type & quantity
- Usage profiles
Edge Insights optimizes telecommunication costs through a seamless, 3-step process:
Step 1 – Benchmark and Audit
Edge Insights will perform an expense analysis of all current telecom accounts, bills, and contracts. The goal is to document all services and usage and identify errors that may result in refunds and monthly savings going forward.
Step 2 – Analyze and Optimize
Next, our team will evaluate carrier contracts and pricing compared to the current market prices and review the size and type of circuits relative to the clients’ business plans.
The goal is to determine if existing services can be delivered for better value and if your business requires new services and technology to support its growth plans. Requirements for redundancy, flexibility, and scalability are also established.
Step 3 – Implement and Manage
Finally, Edge Insights will investigate and present the best service alternatives from the comprehensive array of provider services with whom we work. We will manage all new service implementations and, with its partners, provide a single point of contact for support and issue resolution in the future. The goal is to provide the optimum combination of services, value, and support. Edge Insights continuously monitors client accounts to ensure continued optimal results.